Wants his money back! (duh)

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The benefits of technology are far reaching, as expressed in an experience with a couple from Hampton, Va. who were visiting the museum for the first time!  (can you believe it?)   I said, “let me show you the treasure that exists in your own “back yard”.  I gave them the usual 3 minute greeting and an overview of the museum via our new innovative slide presentation.  Which, if you have not experienced it, is a brief docent manually controlled slide showing several views highlighting features of the galleries of the museum.  After I had finished this greeting and slide presentation, the gentleman said “may I get my money back?”  With astonishment, I remarked “why would you want that?”  He said.”well, I feel like that we have just had a TOUR OF THE MUSEUM”, His request for a refund was in jest, of course.  Naturally, I was pleased with the acceptance and reception by this greeting delivery.

Once again, the joys of being a docent continue with each passing day.

Visitor Experience – The Library of Congress

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I recently had the pleasure of greeting ladies from The Library of Congress, (Juretta, Susan, & Kris) who were in town for the Virginia Forum at Christopher Newport University.  They had  been to The Mariners’ Museum on Thursday for a meeting and dinner and had time for a small sampling of the treasures of the museum. They decided it would be a good opportunity for a further look.  They were especially interested in The Monitor Center, and I was pleased to provide them with a few of the in-depth aspects of the center and the historic Battle of Hampton Roads.  I also gave them a view of our new and innovative slide-show highlighting the other galleries.  What a joy to have real scholars who are interested in what the museum has to offer.  I expect to see them on a return visit in the future.