In a museum not so far far away there’s not just one, but two Mariners’ crew whose work is so interconnected that even a pandemic can’t change that. Now, our Library Information Specialist and Cultural Heritage Photographer are discovering what “working closely” looks like at a distance.
A Reference in References
An unassuming white door is nestled in the center of a white wall you’d never even notice was there unless someone pointed it out to you. Through that door is what we call Gallery 1. Inside it, a large table fills the front of the room to lay out large items. It’s filled with books, photos, drawings, and the most high-tech shelves I’ve ever seen! Seriously, these are not your grandpa’s stagnant library shelves. With the push of a button, they slide together, closing one aisle and revealing the next aisle of records.Read more
Back in April, at the height of Virginia’s stay-at-home orders and less than a month into the museum’s work-from-home status due to the pandemic, the only staff still physically working at the museum at the time were a skeleton crew of essential personnel. Noelle, our visitor services manager, was working from home when she noticed an order come through the online gift shop. Problem was, all of the packing and shipping had to be done while physically in the museum gift shop, but not only was the museum closed, even our park was closed. With everything going on in the world and the museum itself, I’m sure no one would have blamed Noelle for responding to the customer that the museum was closed and we just couldn’t fulfill the request at this time. After all, it was a small order from out of state, just toy models of the USS Monitor and the CSS Virginia. Instead, she reached out to the buyer to find out more and discovered that it was a father buying the ships for his 6-year-old son’s birthday which was coming up that weekend. He explained how much his son loves the story of the Monitor and the Merrimack. Noelle told him we would make it happen; if the items were shipped by Monday they would reach the family in New York in plenty of time for the little boy’s birthday that weekend. She came in Monday, packaged the models, and even included a note wishing the little mariner a happy birthday. She then confirmed that the item was picked up, and upon receiving the tracking number passed it on to the family. This special kind of dedication and empathy isn’t found everywhere, but it’s here, even behind the scenes, at the Mariners’ Museum.
In this exclusive behind the scenes series, I am introducing you to several members of our Mariners’ crew who are still manning the ship even though our beloved museum remains closed to the public. Allow me to introduce you to the resourceful and dedicated leader of our visitor services department.Read more
Have you been wondering what it’s been like at The Mariners’ Museum since our temporary closure due to the pandemic? Take a look at what I’m calling the “Teaser Trailer” in a series that brings you behind the scenes to observe the people and places of our beloved Museum in a completely different light..literally! This series will give you a whole new view of our galleries and our team members during the closure. The Mariners’ Museum may be closed to the public at the moment, but we have not abandoned the ship.
The exhibits, usually so full of light and laughter, now stand still, dark, and quiet. The emergency lights cast deep shadows, beckoning to be photographed. With everything so quiet and still, the sound of each creak and tap is heard throughout every gallery. If I didn’t laugh at myself getting spooked I probably would’ve high-tailed it out of there! Read more